Analisis Pengaruh Motivasi Intrinsik dan Kepuasan Kerja terhadap Organizational Citizenship Behavior pada Karyawan PT PELINDO III (Kantor Pusat) Menggunakan Structural Equation Modelling

Mahmud, Dyantika Putry (2017) Analisis Pengaruh Motivasi Intrinsik dan Kepuasan Kerja terhadap Organizational Citizenship Behavior pada Karyawan PT PELINDO III (Kantor Pusat) Menggunakan Structural Equation Modelling. Undergraduate thesis, Institut Teknologi Sepuluh Nopember.

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Abstract

Tanpa adanya SDM yang berkualitas dan memiliki kinerja tinggi suatu perusahaan tidak akan mendapat profit yang maksimal. Hal tersebut membuat PT PELINDO III memasukkan upaya mewujudkan SDM yang berkualitas dan berkinerja tinggi sebagai salah satu misi perusahaan. Aspek psikologis yang dimiliki oleh karyawan merupakan salah satu hal yang mempengaruhi kinerja karyawan, diantaranya adalah Organizational Citizenship Behavior (OCB), kepuasan kerja, dan motivasi intrinsik karyawan. Oleh karena itu, dalam penelitian ini akan dilakukan analisis untuk mengetahui pengaruh motivasi intrinsik kerja karyawan dan tingkat kepuasan kerja karyawan terhadap OCB menggunakan Structural Equation Modelling (SEM). Hasil penelitian menunjukkan bahwa terdapat beberapa indikator yang tidak valid dalam mengukur ketiga variabel laten. Variabel motivasi intrinsik mempengaruhi OCB karyawan secara signifikan dengan besar pengaruh sebesar 0,542, variabel motivasi intrinsik juga berpengaruh signifikan terhadap peningkatan kepuasan kerja karyawan dengan besar pengaruh 0,761. Kesimpulan lain yang dihasilkan adalah kepuasan kerja berpengaruh signifikan sebagai mediator antara motivasi intrinsik terhadap OCB dari karyawan PT PELINDO III kantor pusat. ================================================================== Having an employee which has high quality and performance surely will bring maximum profit for the company. Therefore, PT PELINDO III as one of the biggest port operator in Indonesia include constantly making effort to enhance employee’s performance and quality as one of its mission. Psychology aspect from employee is one of the aspect that significantly affects their performance, which are employees’s intrinsic motivation in working, level of satisfaction for their job, and organizational citizenship behavior (OCB) from the employee. Therefore, this research aims to further analyze the impact of intrinsic motivation and job satisfaction on employee’s OCB level of PT PELINDO III head office using Structural Equational Modelling (SEM) method. The result of this research state that there are some invalid indicators which fail to measure the constructs (intrinsic motivation, job satisfaction, and OCB). Employee’s intrinsic motiation is significantly affects OCB and employees satisfaction in their job with its impact are 0,542 and 0,761 respectively. Moreover, job satisfaction level of PT PELINDO III head office’s employee is significantly mediates the relationship between employees motivation in working to the level of their organizational behavior.

Item Type: Thesis (Undergraduate)
Additional Information: RSSt 658.314 22 Mah a
Uncontrolled Keywords: Kepuasan Kerja, Motivasi Intrinsik, OCB, SDM, SEM, Variabel Mediator, Human Resources, Intrinsic Motivation, Job Satisfaction, Mediating Variable
Subjects: H Social Sciences > HA Statistics
H Social Sciences > HF Commerce > HF5415.335 Consumer satisfaction
Divisions: Faculty of Mathematics and Science > Statistics > (S1) Undergraduate Theses
Depositing User: DYANTIKA PUTRY MAHMUD DYANTIKA PUTRY MAHMUD
Date Deposited: 26 Oct 2017 06:48
Last Modified: 05 Mar 2019 03:00
URI: http://repository.its.ac.id/id/eprint/48713

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